Delivery Information

Ways to make an order:Privacy Notice

1.Order on-line using www.kiddyempire.com by creating an account

2.Email us your order to enquiry@kiddyempire.com

3.Call 63481823 or sms to 83239955 to place an order.

Availability 
The majority of our products are available from stock, however some items do have individual availability times.You can email us to check if the stock is availability. If your order is likely to take any longer than this stated availability, one of our customer services representatives will contact you to let you know. All goods that are in stock are normally dispatched within 48 hours, following receipt of order and you can pay us cash when we deliver to your place.

Order Confirmation 
You will receive an order confirmation by email or sms if you have placed your order online. If you have not received a confirmation email within 24 hours of placing your order please contact: order@kiddyempire.com so that we can investigate and confirm that your order has been placed successfully.

Amending Your Order
If you wish to make any changes after you have submitted your order to us, such as delivery address details or quantity of goods, please email: order@sonicsoundaudio.com .We cannot amend any orders once they have been processed.

Dispatch Confirmation 
We will contact you when your order has left our warehouse to inform you when to expect your delivery, we will also let you know the courier company, any tracking numbers, and any relevant contact details. Please keep your dispatch confirmation in a safe place as we may require this information in any correspondence.

Order Cancellation
If you wish to cancel an order, you may do so by email at: order@kiddyempire.com or call 63481823. This must be done within three hour of placing the order. After this time, we may have already packaged your order and arrangements may have been made for it to be sent out to you.

Benefits of Shopping at SSA Department Store Online:

  • Shop from the convenience of your home in a matter of minutes with just a simple click of the mouse.

  • Next Day Delivery or within 6 hours Delivery.

  • Price Match - Let Us Try and Match it.

  • World Wide Express Delivery via DHL Express and Singpost.

  • Browse and compare products of various brands and manufacturers.

  • All in one access to product information, product reviews and product manuals.

  • Stay up to date with our new and upcoming products.

  • Available international Customer Service Support while you shop anytime of the day.

  • Find money saver items offered at special closeout prices.

  • Enjoy promotional deals such as free shipping or a free gift from time to time.

  • Delivery time: Mon to Fri, 12.30pm to 10.30pm. Sat & Sun, 9am to 10.30pm.